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Heating oil, answered

Straight answers to the questions people ask about heating oil, with Fueltool's live prices. Today's typical price is 105.3p a litre before VAT, about £1,105 for 1,000 litres with VAT.

Prices and buying

Your tank and boiler

  • Why won't my oil boiler work after a delivery?The usual reasons are air in the fuel line if the tank ran dry before the delivery, or sludge and water at the bottom of the tank stirred up by the new oil and ...
  • Does heating oil freeze in cold weather?Standard heating oil (kerosene) is very unlikely to freeze or gel in a UK winter: UKIFDA says problems only really arise at around minus 39°C. Gas oil, which so...
  • What should I do if my oil tank leaks?Keep yourself safe, then stop the flow if you can do it safely, by closing the tank valve or catching the drip in a bucket, and soak up spilt oil with sand, ear...
  • What is sludge in an oil tank and is it a problem?Sludge is the layer of water, dirt and microbial growth that slowly settles at the bottom of an oil tank. It does little harm while it stays there, but if the t...
  • How do I stop heating oil being stolen?Make the tank hard to get at and easy to watch: a lockable fill cap or padlock (never lock the vent), a level alarm that warns of a sudden drop, security lighti...
  • How long does 1,000 litres of heating oil last?For a typical UK home, 1,000 litres of heating oil lasts about a year: Ofgem's typical household uses 9,500 kWh of gas a year, roughly the energy in 920 litres ...
  • How do I check how much oil is in my tank?Most domestic oil tanks have a gauge: a clear sight tube on the side, a float gauge on top, or an electronic monitor that shows the level indoors. If the gauge ...
  • How often should an oil boiler be serviced?At least once a year, or as the boiler maker recommends, by an OFTEC-registered technician, who should check the tank, pipework and filters as well as the boile...
  • How long does an oil tank last?OFTEC, the oil heating trade body, gives around 20 years as the expected working life of a domestic oil tank, and says the risk of failure rises as a tank ages....
  • What are the rules for domestic oil tanks?Every new or replacement home oil tank in the UK has to meet building regulations, which set how far it sits from buildings and boundaries and when it needs a b...
  • What size oil tank do I need?Home heating oil tanks are commonly sold in sizes from about 1,000 to 2,500 litres, and building regulations guidance covers home tanks up to 3,500 litres. Choo...
  • What do I do if I run out of heating oil?First get oil on the way: order the soonest delivery date you can find and tell the supplier honestly that you have run out. When it arrives, the boiler will of...
  • What if a tanker can't reach my oil tank?Tell the supplier before the delivery, not on the day. On Fueltool, choose a small or baby tanker option where one is shown for narrow lanes and tight access (a...
  • How do I know if there is water in my oil tank?You usually cannot tell by looking, because water sinks below the oil to the bottom of the tank. The surest checks are a water test at your annual service or wa...
  • When should I reorder heating oil?Reorder well before the tank runs low: Which? suggests planning your next order when the tank gets to around a quarter full, and UKIFDA, the fuel distributors' ...

Money and help

Other fuels

  • How do businesses and farms buy fuel?Most businesses and farms buy fuel in bulk from local fuel distributors, who deliver by tanker to tanks on site, often on an account. What you can buy depends o...
  • Can I use HVO in my oil boiler?Often yes, but not by simply filling the tank with it. OFTEC, the oil heating trade body, says switching fully from kerosene to HVO needs a formal conversion an...
  • Who can use red diesel?Since 1 April 2022, red diesel (rebated gas oil) can only be used for the purposes HMRC still allows: mainly agriculture, horticulture, fish farming and forestr...

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